Surrey Heath Holidays from £205

You get what you pay for

The apartments are well decorated and designed, very modern and sleek. The complex is very much a work in progress and therefore works start in the morning from 8am. This could be disturbing, as the noise does travel. The photos of the communal spaces were not accurate for the building we were in, these looked like the opposite building, not sure if we did or didn't have access, as we never tried our fobs there. Please note that parking can be purchased via Ringo app for £6 per 12 hours. So no need to book and pay in advance, as the apartments suggested we did. The service level was good, although we booked a 2 bedroom and received a message a few days before check in to offer a refund or two 1 bedroom apartments, as the apartment we booked was unavailable due to emergency maintenance. Again, this was communicated and we agreed to take the 2 apartments, as we had plans for our trip. Overall I would stay again, although it is a fair distance from the pier, so would again need to drive.

thankful for shuttle to the airport

Its expensive for 3 nights with just breakfast included, dinner needs to be included in the £500.00, swimming pool needs to be bigger and open for longer and more inviting, the disco lights in the dinning room need replacing, the drinks need to be pub prices, there was 3 of us one night as was visting friends, they had a doule tia mairia each and i had a double brandy, £27.00, far to expensive, rooms need replacing in room 23, this overlooks the restaurant roof with a long wire hanging done from somewhere, 23 needs decorating and the bathroom needs to be bigger, cant swing a cat in there. One young man before the bar was very polite and chatty.

Useful for attending an event opposite.

Excellent staff and beautiful hotel